Cadillac CUE Class Action Lawsuit Allowed To Proceed


A class action lawsuit filed against Cadillac and its parent company, General Motors, regarding the Cadillac CUE system has been allowed to proceed. The judge overseeing the lawsuit dismissed certain claims, but allowed others to proceed.

Originally filed in 2019, a lawsuit was filed against GM and Cadillac in the US District Court for Southern California, by owners of 2013 to 2017 model years vehicles equipped with the Cadillac CUE infotainment system. The plaintiffs in the lawsuit allege that cars equipped with the CUE system have touchscreens that are prone to delamination and cracking, creating a cobweb-like appearance on the screen, which results in other problems.

Judge Linda Lopez, the judge responsible for overseeing this process, has allowed the plaintiffs to amend and re-file their suit on three separate occasions. Based on Car Complaint, this resulted in several claims against Cadillac and GM being dropped, including an indemnity claim that would have compelled GM to remove and replace the CUE system with a suitable alternative product and perform recalls and repairs on the affected vehicles. The judge also dismissed claims that would prevent the automaker from selling or leasing Cadillac vehicles under the CUE system, dismissing further claims regarding unfair enrichment.

While dismissing some of the claims against Cadillac and GM, the judge said the plaintiffs could try to force the automaker to “reform the warranty to cover the alleged injury and to notify all Class Members that such a warranty has been reformed.” He also refuses to waive the implied warranty of merchantability under the California Commercial Code, section 2314.

As a reminder, the class action lawsuit covers the following vehicles:

    • Cadillac ATS 2013-2017
    • Cadillac SRX 2013-2017
    • Cadillac XTS 2013-2017
    • Cadillac CTS 2014-2017
    • Cadillac ELR 2014-2017
    • 2017-2017 Cadillac Escalade

Cadillac Society will provide further information regarding this class action lawsuit as it becomes available. Until then, subscribe Cadillac Society for ongoing Cadillac news coverage.


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