Cadillac’s parent company, General Motors, has issued a recall for some units of the 2023 Cadillac Lyriq to address vehicle screen display issues.
Problem: Affected vehicles may have been equipped with faulty display screens that occasionally go through a boot-up/shutdown cycle while the vehicle is parked and turned off. If the crossover door is opened, this process can be interrupted. If the process is interrupted for a specified five second period, the display will remain blank. The blank screen condition will usually reset if the Cadillac Lyriq is turned off and turned on again.
The danger: if the vehicle display screen goes blank during vehicle operation, the instrument panel and other Federal Motor Vehicle Safety Standard (FMVSS) features will not be available, increasing the risk of an accident.
Repair: the dealer will update the Cadillac Lyriq display control module software. Since all vehicles are covered under warranty, reimbursement for procedures will not be available.
Affected components: display screen control module software
Affected vehicles: 2023 Cadillac Lyric
Number of units affected: an estimated 168 units of the 2023 Cadillac Lyriq are affected by this defect.
The next step: Cadillac will begin contacting owners of affected Cadillac Lyriq units in November 2022. To find out if a particular Lyriq may have this condition, owners can visit my.cadillac.com/recall and enter their vehicle VIN. Additionally, owners may contact Cadillac or the National Highway Traffic Safety Administration directly using the information included below to address any questions or concerns.
- Cadillac recall number: N222381690
- Cadillac Customer Service: 1-877-248-2080
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
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