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GM continues to hunt down unofficial dealers and resellers who don’t comply with the automaker’s standards. In the letter obtained automatic blogGM North America president Steve Carlisle has reminded dealers of contract terms and GM’s policy of selling new vehicles for resale.
The letter serves as a follow-up to an earlier one sent in January, warning dealers of high markups and deposits prior to launch. And while the previous letter covered vehicles like the Corvette Z06, Cadillac Lyriq, and Silverado EV, this new warning relates to retailers of high-demand, limited-production GM products, namely the Hummer EV SUV, Cadillac Escalade-V, and again, the Chevy Corvet Z06.
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However, not all resellers are affected. According to the letter, those who will sell the vehicle 12 months after receiving delivery will be subject to new sanctions.
The penalties include “limiting the transfer of certain warranties that prohibit sellers from placing orders or reservations for sale in the future.”
Of note, the specific warranties affected are not disclosed at this writing. The letter states that dealers will be contacted in the coming days for full details and “customer acknowledgment requirements to implement this new process.”
GM highlighted that this change will not affect product recalls.
While this move can help prevent retailers from taking advantage of the ongoing supply-demand situation, as well as abusing their privilege to work directly with dealers to secure slots or allocations, there is a danger that customers may end up owning the vehicle. without any specific guarantee.
GM said changes are being put in place “to ensure an exemplary customer experience, to ensure our brand remains strong, and to help prioritize ownership by brand fans and loyal customers.”
automatic blog has published a copy of Carlisle’s letter to dealers, which you can access via the source link below.
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